Website: https://iptvgreat.tv
At IPTVGREAT, customer satisfaction is our top priority. We understand that IPTV services may not be the right fit for everyone. That’s why we offer a 100% refund within 30 days of purchase—no questions asked.
Please read the terms below to understand how refunds are handled.
✅ 30-Day Money-Back Guarantee
We stand behind the quality of our IPTV service. If you’re not completely satisfied within the first 30 days of your subscription, you may request a full refund.
Eligibility for Refund:
- Your request must be made within 30 calendar days of the purchase date.
- The refund applies only to initial purchases (not renewals).
- Refunds will only be processed to the original payment method.
❌ Non-Refundable Situations
We reserve the right to decline a refund request in the following situations:
- The 30-day window has passed.
- You requested a refund after renewing your subscription.
- You violated our Terms of Service or Fair Use Policy.
- You purchased a reseller or custom plan outside the standard offer.
- Technical issues caused by third-party apps or personal devices.
We encourage all users to try our Free 24H IPTV Trial before purchasing to ensure compatibility and satisfaction.
🔄 How to Request a Refund
To request a refund:
- Email us at support@iptvgreat.tv or contact@iptvgreat.tv
- Include your:
- Full name
- Email used at purchase
- Order ID or receipt
- Reason for the refund (optional but appreciated)
Refunds will be processed within 5–10 business days after approval, depending on your bank or payment gateway.
💳 Refund Method
Refunds are issued using the original payment method used during purchase:
- Credit/debit card
- PayPal
- Crypto (for crypto refunds, processing time may vary)
Note: Some fees or transaction charges (e.g. bank fees or crypto gas fees) may be non-refundable depending on the platform used.
🛑 Fraudulent Activity
We monitor and investigate all refund requests. If we detect abuse or fraudulent behavior (such as excessive refund claims), we reserve the right to:
- Deny the refund
- Terminate the account
- Block access to our services
🗓️ Subscription Cancellation
You may cancel your subscription at any time. Cancellation does not automatically generate a refund unless it meets the 30-day refund conditions. Upon cancellation, your service will remain active until the end of the billing cycle.
📩 Need Help? Contact Us
If you have any questions or need assistance with your refund, please contact our support team:
- Email: support@iptvgreat.tv / contact@iptvgreat.tv
- WhatsApp: +1 (719) 3436 148
- Website: https://iptvgreat.tv
We’re available 24/7 to ensure you’re satisfied with our service.